Moving Valuation Coverage

Theresa S.

04:10 17 Dec 24

Bob Gonzalez and his team of movers are amazing! Everyone showed up on time and our whole move went great. I'd highly recommend them plus the gal in... the office Geana has excellent customer service skills and we're so happy. Thank you Bob and team! Happy holidays!read more

Margie

00:19 09 Oct 24

Great service from Ed the trucker & his team of 4 guys who unloaded and unpacked our goods. They were Excellent.

Paul H.

15:49 01 Oct 24

We just moved our entire house from Hillsboro to Beaverton, about 8,000 pounds of household items. The crew showed up on time and were very polite... and handled our goods with care. The cost was reasonable and definately saved my back and knees. We were very happy to support a local business and would use them again.read more

Allison P.

19:18 31 Jul 24

I am glad to share my fantastic experience with O'Neill. Their service exceeded all expectations, making our move not only efficient but also... remarkably smooth and stress-free. From the outset, the team demonstrated a high level of professionalism and expertise. They arrived promptly, handled our belongings with the utmost care, and executed the packing and moving process seamlessly. Every item was transported safely, thanks to their meticulous attention to detail and careful handling, despite having to walk up and down 5 flights of stairs repeatedly. What truly set O'Neill apart was their extraordinary commitment to ensuring that our new home was perfectly set up. Unlike many movers, they didn’t just unload the boxes and leave; they actively assisted in placing and organizing our furniture, boxes, and belongings according to our preferences. Their help was incredibly valuable. I recommend O'Neill to anyone in need of a moving service. Their exceptional care, professionalism, and the extra effort truly made all the difference.read more

Robyn W.

14:29 02 Jul 24

We recently had a very rushed complete move out of our home when the sale closed very quickly. O'Neill Transfer and Storage stepped in, and in one... day, had the entire house packed up and moved over 100 miles away into a storage unit at our new location! They were very careful with our things, and packed and padded each box carefully. The crew was extremely courteous and polite, and were always willing to work around us as we hustled to get moved out by the 5 pm deadline. They drove the whole truck load to the coast and neatly stacked everything in our storage unit for us. Each box was labeled with the room that the items came out of, so now all we have to do is look through the boxes to find the items we need.read more

Kate O.

22:17 27 Jun 24

Jason and Albert and their team were great. They were respectful, fast and communicative. We had a lot of stuff, and they handled everything without... any issue. They were exactly the type of people we needed during a stressful move.read more

Sarah L.

23:49 23 May 24

I'm a home organizer and I hired the O'Neill team to move my client's belongings from his old house to his new one and they did a wonderful job. They... were on time, professional, and they completed the job very quickly. There was no damage to any items. Highly recommend!read more

C S.

23:31 22 May 24

My main movers for an international move contracted with O’Neills to pack up and load everything into a shipping contain. Albert, Markus and Freddie... arrived and couldn’t have had better attitudes. They were careful with every item they packed. The main company had failed to give them a complete picture of the size of the job, but they made it work and ensured everything was packed professionally and without fuss. I was seriously impressed with these gentlemen and would highly recommend based on this experience.read more

Karl N

13:53 11 May 24

Lynn M.

18:36 03 Mar 24

I give this company 5 stars. The staff who packed my furniture, kitchen, glassware, and collectibles did a fabulous job. Only 1 glass was broken (I... had quite a few). They stored my things until I found my new home. The moving staff was also great. I couldn't believe how quickly the got everything into place. A side note....both the packers and the movers had been with the company a long time. That says volumes about their organization.read more

God B.

20:01 04 Feb 24

A great place to store your belongings as well as work for

Karl N

15:03 08 Dec 23

Made my dreams come true!

Marcus V.

15:57 24 Aug 23

Great business with great people!

Ken H.

18:38 27 Jun 23

Our moving team was amazing. They worked hard, had solutions to problems, were personable and saved us both time and money through their knowledge of... efficient and optimal storage solutions. I was very impressed and will certainly use them again in the near future.read more

Jim K.

17:17 24 May 23

I needed some valuable China and antiques packed and loaded into a truck. The packers arrived on time. They were efficient, not rushed, and... carefully packed and loaded the truck. They did an outstanding job packing and loading these very fragile items. The items arrived safely at their destination; the packing and careful loading of the truck was critical to that. Kudos to their professional expertise. I highly recommend.read more

Jeff K.

08:52 23 May 23

In and out within 20 minutes with a full load and they were as nice as the day is long.

Helen L.

17:17 03 May 23

Great job! Careful and efficient in loading by Lumen, Anderson and Laura - helpful and friendly people

mickey O.

04:34 01 Apr 23

The two gentlemen who brought my “stuff” to me were exceptional. They carefully unwrapped every piece of my “stuff”, place it carefully and were... gracious, respectful & kind to me. We also shared a few laughs, as some of my “stuff” truly is hilarious.Chris & Karl, thank you for being just awesome.Sincerely,Ms Mickeyread more

COREY W

21:46 27 Mar 23

BJ D.

16:58 16 Mar 23

Always a pleasure to work with the team at O'Neill! They are responsive, fair and take great care of the products we need packed and moved.

Volodymyr K.

15:53 13 Mar 23

Take 2 hours for unloading

Paige C.

02:14 02 Mar 23

After reading enough reviews about horroble moves, one will inevitably become wary and expect the worst. O'Neill totally blew me away with how... professional and kind they were every step of the way. Absolutely awesome team delivered my belongings efficiently and with care up to my third story apartment (with an elevator, but still). Scheduling the delivery was super easy as well despite the delay due to the snow. Truly can't recommend them enough!read more

geana A.

22:05 17 Nov 22

Marty D.

17:08 21 Sep 22

They did a fabulous job of protecting my what I needed moved. Communication with the office & movers was easy, price good & understanding of my... specific need. Thank you for great service!read more

Jacob D.

13:36 06 Jun 22

lawrence F.

21:41 01 May 22

Lyn C.

20:58 07 Mar 22

Complicated move with lots of moving parts and they were great!

HERCULES T.

19:00 01 Nov 21

A R.

13:23 14 Oct 21

My mother-in-law‘s house sold in one day. Unfortunately, we were unable to find a long-distance mover with availability before her closing date. We... found one company who had a day available a month after closing, which we were lucky to get, but no availability to pick up her belongings and put them in storage. That left us in the difficult position of having to find a carrier who would be willing to pick up her furniture and hold it in storage for a month. We were very fortunate to find O’Neills. Not only were we able to snag the only day they had availability before the closing date, but the entire experience was positive. Geana and Betsy were very helpful, responding quickly to any of our questions or requests and were great at keeping us informed. The moving crew was very pleasant, careful with my mother-in-law‘s furniture and boxes and had the truck loaded in half the estimated time. All the furniture was carefully padded and we were given use of the pads at no additional cost with the only proviso that all of padding had to be returned at the time of the transfer to the second carrier. The furniture and boxes were in good condition and the transfer to our distance carrier was seamless. I highly recommend O’Neills and want to thank them for their help.read more

Elaine K.

03:01 30 Sep 21

Another great moving experience! On time, professional, hard working and friendly! Thank you!

Timothy B.

08:07 22 Sep 21

Cassie B.

15:11 30 Aug 21

Michael B

09:54 24 May 21

Monica N.

20:22 16 May 21

Really nice people and my property was secure while I stored it there!

Raymond W.

01:06 12 Dec 20

Paul G.

01:29 30 Nov 20

Muddy H.

20:04 04 Nov 20

Karl N.

22:43 10 Sep 20

Really helpful!

Mary O.

16:07 03 Jul 20

Maria B.

00:58 02 Jul 20

Have had these delivery men for quite a few of my deliveries they are always very professional and respectful and do a great job. Their customer... service is phenomenal!read more

Christina C.

19:08 16 Jun 20

The guys were friendly, professional, and were in and out of my house in probably 10 minutes. The only reason I gave this company 4/5 stars is... because I was pretty disappointed to see neither of the guys wearing masks. I understand it’s a choice, however, we are in the middle of a global pandemic and you’re entering my house... of course I completely sanitized everything after they left. But come on, really? Their job is to go in and out of people’s homes. The least they could do is mask up. I’m surprised and again, disappointed that O’Neill doesn’t require them to wear them. Anyway, overall good service.read more

Mark H.

19:45 11 Jun 20

Tarek Z.

18:55 11 Jun 20

Kristi S.

02:45 11 Jun 20

The individuals that delivered our matress set were quick & professional.This would have been perfect during typical times, but during a pandemic I... do wish they were wearing masks/face covering. I think PPE should be provided & used by the delivery crew!read more

Suzanne T.

20:03 10 Jun 20

Darryl N.

00:12 10 Jun 20

Delivered Costco mattress on time and set up. Also hauled away old mattress

Steve B.

18:19 05 Jun 20

Tommy B.

17:42 05 Jun 20

Sally R.

17:06 05 Jun 20

I was nervous ordering a bed online, especially not knowing the details of delivery. It actually came 2 weeks sooner than promised and the... communication setting up the delivery was superb. They kept us informed even calling when on their way even though we were given a window for delivery. The delivery itself was incredibly professional. They were respectful and helpful. Overall it was a great experience and I would definitely recommend this company.read more

Carol g

18:26 04 Jun 20

Vickie A.

00:36 04 Jun 20

Very professional, prompt, polite and followed all directions. Would definitely recommend them to anyone. Great job! Thank you.

Edwin O.

00:06 04 Jun 20

Absolutely satisfied with the delivery and quality of my order, the delivery guys where extremely polite and professional and even dropped off the... mattress up the stairs and into my apartment. Definitely would recommend their services 10/10read more

Roland

00:05 04 Jun 20

Alyce H.

23:23 03 Jun 20

The folks coordinating the delivery were very nice and the guys who did the delivery were fantastic.

Steffanie B.

16:22 30 May 20

I have a great experience with the delivery service. The Two men were polite and professional they set up my new bed and took the packaging out with... them.read more

Patty L.

21:08 29 May 20

The two guys who delivered my mattress were so nice. They were great!

Valerie G.

01:06 27 May 20

Scheduling the delivery was easy, they had many delivery times to choose from. Everyone I spoke to on the phone were nice. The delivery guys were on... time, very polite and respectful. Wonderful company!read more

Liana B.

00:41 27 May 20

Very satisfied with the delivery .. crew arrived on time .. were very courteous and helpful.

Don S.

03:20 23 May 20

O'Neill delivered our new mattress. The deliverymen were friendly, quick and efficient. They were in and out in minutes.

Michael W.

17:00 17 May 20

John G.

01:42 15 May 20

Dano 5.

17:24 12 May 20

Quick. Efficient. Worth it.

John J.

16:38 12 May 20

O’Neil delivered a mattress we ordered from Costco. Their office called and scheduled a delivery window between 8:30-10:30 and the truck was at our... home right at 8:30 on the agreed upon delivery day. The delivery men had the mattress off the truck and inside our garage within 5 minutes. They would have brought the mattress inside and set it up but with the virus issues I preferred to do it myself. It wasn’t the 100% contactless experience I would have preferred because I had to sign the delivery receipt so they could work on that aspect of the process. Perhaps a phone call or email where I could confirm the delivery without touching anything. All in all a 100% good delivery experience with just slight room for improvement.read more

kim G.

14:46 02 May 20

Christina N.

01:38 18 Apr 20

I called to have a mattress delivered from O'Neill Transfer, they arranged a time to deliver the next day, delivery was excellent, punctual &... professional. The old mattress was hauled away as well, thanks for the great job.read more

Steve S.

23:23 03 Apr 20

I have O'Neill Transfer move us from the west side of Portland over to the east side. They were able to get everything in my 5 bedroom house packed... up, moved and delivered to my new house the same day. Everything arrived as good as when it left the old house. Great work and very hard working crew.read more

Johnny R.

19:24 02 Apr 20

Brad is honest and hardworking. I have enjoyed working with him in the past.

Roger W.

16:53 07 Mar 20

Remington J.

05:46 03 Mar 20

Update, written 2 MAR 2020My items were delivered last week. I can say I have no problem with this moving company. They communicated with me... promptly and my items were in the best condition I have ever had with movers. I plan on moving again, and I will think of this company first is all I have to say.Written 11 JUL 2019Where do I begin? Well this is a good moving company, most of my communication was done via email. I managed to get an estimator to come out and look at my apartment. I was glad because basing the cost of a move purely on square footage is bad. After the estimator came out I kept in contact and all my questions and concerns were addressed.The day I was going to have my items packed and stored the three gentlemen showed up on time and were very diligent. Very professional and addressed my concerned. I am experienced with other movers and somethings I knew to look out for.I will update this review when I move into a new place and have them deliver my items. As for now they left a great impression.read more

Patrick K.

12:52 19 Jul 19

Great service and attentive to needs. We are a very-satisfied long-time customer. Highly recommended.

Xiangxiong K.

05:00 25 Jun 19

Patti W.

19:18 11 Jun 19

We had outdoor furniture delivered that we ordered from Costco. We were given a two hour window. Dean and Todd arrived within a 1/2 hour into that... window.They were prompt, efficient and had the best personality, considering I had to determine placement as they were unloading. They carefully unloaded and made sure all packing materials were picked up and hauled away.They both were a delight in the short time they were here. Our thanks.read more

Tracy C.

06:55 11 Jun 19

Marty N.

00:05 07 Oct 18

Kathie Q.

16:31 31 Aug 18

The moving guys are workhorses.

Caitlin L.

21:51 19 Mar 18

We cannot say enough good things about O’Neill Transfer and Storage Co Inc. of Beaverton, Oregon – affiliated with National Van Lines. O’Neill’s... President (Bradley Boland Sr.) came to our rescue after we had been bilked by an online Moving Broker (don’t ever make that mistake!). Anyway, it was the day of our scheduled move through the online broker and the price suddenly jumped $2,000. We “fired” them, but then were in a desperate spot as we (family of 3) had our plane tickets to leave the next day. We called O’Neill and spoke with Brad Boland Sr. who immediately came out, gave us the price and made arrangements for the move on the spot. O’Neill is a very professional company with great client communication. Everything was packed and moved to Buffalo NY in perfect condition and right on time. They gave a fair price and more than made up for the terrible experience we had with the online moving broker. We would recommend O’Neill 100%!-Craig Voigt and Caitlin Littlefieldread more

Patrick S.

09:14 12 Feb 18

Organized, very dependable and local(!). Amazing packers; not a single item from a very large home broken or even scratched. Very flexible for... multi-state moving.read more

tomas V.

00:03 09 Feb 18

Good work good people

Elizabeth O.

23:29 16 May 17

Justin B.

19:47 14 Dec 16

Amazing communication! Used them to rent 2 Cow (Container on wheel) units and could not be more satisfied. Thank you. Only other suggestion I have is... to fix the link from the cow website that gives an old number in Lake Oswego that when you call hangs up on you.read more

All Ready Moving & S.

22:17 29 Sep 16

Great crew great people!!!Family owned businesses are the best!

Lisa C.

15:03 02 Feb 16

I was relocated from OR to MN for work and it had to happen fast. I was not going to give up the OR apt. yet as I was not sure how it would all go. ... It was overwhelming trying to figure out which service to use and I was getting calls and emails with quotes from all over the country after I did an online search/inquiry. I liked the idea of using a local company and Bradley, the president, called and emailed and came over with some boxes to give me some advice on what to bring and not bring, etc. He was very hands on and trustworthy and everything went well. I would recommend his service to anyone.read more

Next Reviews

Moving Valuation Coverage in Portland

When you move from one place to another, there is a lot at stake. The money you’ll spend, the memories you are taking, furniture, family possessions, antiques and many other valuable items.

Your valuables will be loaded along with other items onto a moving truck. So you want to make sure that you are prepared for any situation that may occur on the way because accidents don’t come with a notification.

Moving is a lot of work, and stressing over your valuable items is not something you want. So educate yourself with the details of moving valuation coverage and make the right choice about the level of valuation coverage that will give you peace of mind.

Why Choose O'Neill Transfer & Storage?

Certified Pro Mover
Fully-licensed and insured
Free moving quotes
Family-owned and operated
Over 100 years of experience
Emergency moving services
A+ Rated by the BBB
Gun Safe Moves up to 1500lbs
Over 50,000 Moves Completed

Limited Valuation Coverage

Limited Valuation Coverage, is also known as “released value protection” in the moving industry.

Under this plan, we cover liability for no more than 60 cents per pound per item. This is a basic coverage plan which will only compensate the value of the weight and not the value of the item. For example: if one of your items weighs 10 pounds, you would only be compensated for $6 (60 cents x 10 pounds).

You will not have to pay an additional charge for the limited valuation coverage, but you will have to sign a specific bill of lading agreeing to the terms.

Full Valuation Coverage

If you have precious items, this is the best moving valuation option that will comprehensively cover the value of your items. You will be charged an additional amount for this plan, but you get full value protection for all your items.

So if your items are damaged or lost, we will offer to:

Repair the item
Replace the item
Cash settlement on the current market value of your item

Talk to our moving representative to know your moving valuation charge for the full value coverage option.

Identify Articles of Extraordinary Value

To avoid accidents, you should identify valuable items in writing to the moving company. This includes all items worth over $100/lbs. Following are some articles of extraordinary value commonly moved by people:

Jewelry
Antiques
Exclusive Handbags
Technology

You will have to fill out a High-Value Inventory Sheet for all your items that qualify for the articles of extraordinary value.

Valuation vs. Insurance

Both valuation and insurance will cover all your items if damaged during the move.

Insurance

You have to pay a premium.
Items protected from any damage or event of loss during move
Items are also covered for unforeseeable events like acts of God or fire

Valuation Coverage

Offered by the moving company under federal law
Receive compensation according to the level of coverage for lost or damaged items

Whether you choose valuation or insurance you will be securing the value of your items.

O'Neill Transfer and Storage

Third-Party Moving Insurance

If choosing third-party moving insurance gives you peace of mind, then go for it. Your satisfaction is our priority. If you are looking for a third-party moving insurance company to cover any loss or damage to your items, then make sure you research about them and compare at least 3 insurance companies before selecting.

Final Thoughts

Moving can be challenging. We don’t want you to stress over the valuation coverage. It can be a little tricky to understand, so give us a call at (503) 747-3630 to talk to our friendly representative, who will be happy to answer all your questions. Get your free quote today and plan your move with us to move with ease.