Privacy Policy
How we collect user information
O’Neill Transfer & Storage only collects data you provide us voluntarily through email or direct contact. We are the sole owners of any information you provide. We will not sell or rent this information to any third-party organization.
We will only use this information to respond to you directly, unless requested otherwise.
What collected information will be used for
Collected information will only be used to schedule appointments or to contact you. At any time, you may request to see the data we have about you, request to change any data we have about you, have us delete any data we have about you, or express any concern you have about our data.
How your information will be kept safe
Security is our top priority. Any sensitive information we collect from you will be protected online through encryption. As for offline protection, only employees who need the information to complete specific tasks (i.e. billing or customer service) will be granted access to any identifiable information. Otherwise, your information will be stored in a secured location.
For further information about our security practices, feel free to contact us at (503) 747-3630.
SMS / Text Messaging Privacy
We use Twilio to send text messages related to your service requests, appointments, and follow-ups. By providing your mobile number, you consent to receive these messages. Message frequency varies. Message and data rates may apply.
Opting Out
Reply STOP to any message to opt out at any time. You will receive one confirmation message, after which no further texts will be sent. Reply HELP for assistance, or contact us at (503) 270-3393.
What We Collect and Share
We collect your mobile number, message content, and delivery metadata. This is shared with Twilio, our messaging provider, solely to deliver messages. Mobile information will not be sold or shared with third parties for marketing or promotional purposes.
Data Retention
Message records are retained for 120 days for service and compliance purposes.
The use of cookies
Our website uses cookies to improve access to our site and identify repeat visitors. Cookies are used to monitor site traffic and allow us to see how users interact with our site. Doing this helps us understand how to improve our site and creates a streamlined and more personal experience for each user.
You can turn cookies off in your browser settings or have your browser alert you when cookies are being sent. It should be noted that if cookies are turned off, some services on our site may not work properly. Of course, we will always be available to help you over the phone in that case.
Google Analytics (Google)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Personal data collected: cookie and usage data.
Place of processing: USA – Privacy Policy – Opt Out
Links
This website may contain links to other sites. Users should be aware that another sites’ Privacy Policy may differ from ours. We caution users to check the Privacy Policy of other sites before proceeding.
Policy Changes
O’Neill Transfer & Storage reserves the right to change this policy at our discretion.
Consent
By accessing our site, you willingly consent to our Private Policy.
Contact Us
You may contact O’Neill Transfer & Storage with any questions or concerns you have regarding our privacy policy. Contact us at (503) 747-3630.
