Customer Reviews and Testimonials
Based on 86 reviews
Marty D.
20:42 18 Feb 25
They did a fabulous job of protecting what I needed moved. Communication with the office & movers was easy, price good & understanding of my specific need. Thank you for great service!
Paul H.
15:49 01 Oct 24
We just moved our entire house from Hillsboro to Beaverton, about 8,000 pounds of household items. The crew showed up on time and were very polite and handled our goods with care. The cost was reasonable and definately saved my back and knees. We were very happy to support a local business and would use them again.
Allison P.
19:18 31 Jul 24
I am glad to share my fantastic experience with O'Neill. Their service exceeded all expectations, making our move not only efficient but also remarkably smooth and stress-free. From the outset, the team demonstrated a high level of professionalism and expertise. They arrived promptly, handled our belongings with the utmost care, and executed the packing and moving process seamlessly. Every item was transported safely, thanks to their meticulous attention to detail and careful handling, despite having to walk up and down 5 flights of stairs repeatedly. What truly set O'Neill apart was their extraordinary commitment to ensuring that our new home was perfectly set up. Unlike many movers, they didn’t just unload the boxes and leave; they actively assisted in placing and organizing our furniture, boxes, and belongings according to our preferences. Their help was incredibly valuable. I recommend O'Neill to anyone in need of a moving service. Their exceptional care, professionalism, and the extra effort truly made all the difference.
Robyn W.
14:29 02 Jul 24
We recently had a very rushed complete move out of our home when the sale closed very quickly. O'Neill Transfer and Storage stepped in, and in one day, had the entire house packed up and moved over 100 miles away into a storage unit at our new location! They were very careful with our things, and packed and padded each box carefully. The crew was extremely courteous and polite, and were always willing to work around us as we hustled to get moved out by the 5 pm deadline. They drove the whole truck load to the coast and neatly stacked everything in our storage unit for us. Each box was labeled with the room that the items came out of, so now all we have to do is look through the boxes to find the items we need.
Sarah L.
23:49 23 May 24
I'm a home organizer and I hired the O'Neill team to move my client's belongings from his old house to his new one and they did a wonderful job. They were on time, professional, and they completed the job very quickly. There was no damage to any items. Highly recommend!
C S.
23:31 22 May 24
My main movers for an international move contracted with O’Neills to pack up and load everything into a shipping contain. Albert, Markus and Freddie arrived and couldn’t have had better attitudes. They were careful with every item they packed. The main company had failed to give them a complete picture of the size of the job, but they made it work and ensured everything was packed professionally and without fuss. I was seriously impressed with these gentlemen and would highly recommend based on this experience.
God B.
20:01 04 Feb 24
A great place to store your belongings as well as work for
Ken H.
18:38 27 Jun 23
Our moving team was amazing. They worked hard, had solutions to problems, were personable and saved us both time and money through their knowledge of efficient and optimal storage solutions. I was very impressed and will certainly use them again in the near future.
Jim K.
17:17 24 May 23
I needed some valuable China and antiques packed and loaded into a truck. The packers arrived on time. They were efficient, not rushed, and carefully packed and loaded the truck. They did an outstanding job packing and loading these very fragile items. The items arrived safely at their destination; the packing and careful loading of the truck was critical to that. Kudos to their professional expertise. I highly recommend.
Jeff K.
08:52 23 May 23
In and out within 20 minutes with a full load and they were as nice as the day is long.
Helen L.
17:17 03 May 23
Great job! Careful and efficient in loading by Lumen, Anderson and Laura - helpful and friendly people
mickey O.
04:34 01 Apr 23
The two gentlemen who brought my “stuff” to me were exceptional. They carefully unwrapped every piece of my “stuff”, place it carefully and were gracious, respectful & kind to me. We also shared a few laughs, as some of my “stuff” truly is hilarious.Chris & Karl, thank you for being just awesome.Sincerely,Ms Mickey
Paige C.
02:14 02 Mar 23
After reading enough reviews about horroble moves, one will inevitably become wary and expect the worst. O'Neill totally blew me away with how professional and kind they were every step of the way. Absolutely awesome team delivered my belongings efficiently and with care up to my third story apartment (with an elevator, but still). Scheduling the delivery was super easy as well despite the delay due to the snow. Truly can't recommend them enough!
Philip J.
19:50 12 Aug 22
O'Neill Transfer and moving was hired by our International mover air and sea moving International to take care of boxing up and transferring all of our personal belongings and household items. There was complete chaos in our house items are not properly wrapped and padded, some baggage that was clearly out had items being added to it or snatched off doors and from corners and packaged as if they were going in the freight. We scrambled like hell to find our bags only to realize that they've been wrapped up ready to be put on a container. The end they forgot to load items which had been previously pointed out specifically to the lead worker. They seemed overwhelmed with the size of the move and that could very well be the reason they did a super s***** job.
Lyn C.
20:58 07 Mar 22
Complicated move with lots of moving parts and they were great!
A R.
13:23 14 Oct 21
My mother-in-law‘s house sold in one day. Unfortunately, we were unable to find a long-distance mover with availability before her closing date. We found one company who had a day available a month after closing, which we were lucky to get, but no availability to pick up her belongings and put them in storage. That left us in the difficult position of having to find a carrier who would be willing to pick up her furniture and hold it in storage for a month. We were very fortunate to find O’Neills. Not only were we able to snag the only day they had availability before the closing date, but the entire experience was positive. Geana and Betsy were very helpful, responding quickly to any of our questions or requests and were great at keeping us informed. The moving crew was very pleasant, careful with my mother-in-law‘s furniture and boxes and had the truck loaded in half the estimated time. All the furniture was carefully padded and we were given use of the pads at no additional cost with the only proviso that all of padding had to be returned at the time of the transfer to the second carrier. The furniture and boxes were in good condition and the transfer to our distance carrier was seamless. I highly recommend O’Neills and want to thank them for their help.
Elaine K.
03:01 30 Sep 21
Another great moving experience! On time, professional, hard working and friendly! Thank you!
Monica N.
20:22 16 May 21
Really nice people and my property was secure while I stored it there!
Maria B.
00:58 02 Jul 20
Have had these delivery men for quite a few of my deliveries they are always very professional and respectful and do a great job. Their customer service is phenomenal!
Christina C.
19:08 16 Jun 20
The guys were friendly, professional, and were in and out of my house in probably 10 minutes. The only reason I gave this company 4/5 stars is because I was pretty disappointed to see neither of the guys wearing masks. I understand it’s a choice, however, we are in the middle of a global pandemic and you’re entering my house... of course I completely sanitized everything after they left. But come on, really? Their job is to go in and out of people’s homes. The least they could do is mask up. I’m surprised and again, disappointed that O’Neill doesn’t require them to wear them. Anyway, overall good service.
Kristi S.
02:45 11 Jun 20
The individuals that delivered our matress set were quick & professional.This would have been perfect during typical times, but during a pandemic I do wish they were wearing masks/face covering. I think PPE should be provided & used by the delivery crew!
Darryl N.
00:12 10 Jun 20
Delivered Costco mattress on time and set up. Also hauled away old mattress
Sally R.
17:06 05 Jun 20
I was nervous ordering a bed online, especially not knowing the details of delivery. It actually came 2 weeks sooner than promised and the communication setting up the delivery was superb. They kept us informed even calling when on their way even though we were given a window for delivery. The delivery itself was incredibly professional. They were respectful and helpful. Overall it was a great experience and I would definitely recommend this company.
Vickie A.
00:36 04 Jun 20
Very professional, prompt, polite and followed all directions. Would definitely recommend them to anyone. Great job! Thank you.
Edwin O.
00:06 04 Jun 20
Absolutely satisfied with the delivery and quality of my order, the delivery guys where extremely polite and professional and even dropped off the mattress up the stairs and into my apartment. Definitely would recommend their services 10/10
Alyce H.
23:23 03 Jun 20
The folks coordinating the delivery were very nice and the guys who did the delivery were fantastic.
Steffanie B.
16:22 30 May 20
I have a great experience with the delivery service. The Two men were polite and professional they set up my new bed and took the packaging out with them.
Patty L.
21:08 29 May 20
The two guys who delivered my mattress were so nice. They were great!
Valerie G.
01:06 27 May 20
Scheduling the delivery was easy, they had many delivery times to choose from. Everyone I spoke to on the phone were nice. The delivery guys were on time, very polite and respectful. Wonderful company!
Liana B.
00:41 27 May 20
Very satisfied with the delivery .. crew arrived on time .. were very courteous and helpful.
Don S.
03:20 23 May 20
O'Neill delivered our new mattress. The deliverymen were friendly, quick and efficient. They were in and out in minutes.
John J.
16:38 12 May 20
O’Neil delivered a mattress we ordered from Costco. Their office called and scheduled a delivery window between 8:30-10:30 and the truck was at our home right at 8:30 on the agreed upon delivery day. The delivery men had the mattress off the truck and inside our garage within 5 minutes. They would have brought the mattress inside and set it up but with the virus issues I preferred to do it myself. It wasn’t the 100% contactless experience I would have preferred because I had to sign the delivery receipt so they could work on that aspect of the process. Perhaps a phone call or email where I could confirm the delivery without touching anything. All in all a 100% good delivery experience with just slight room for improvement.
Christina N.
01:38 18 Apr 20
I called to have a mattress delivered from O'Neill Transfer, they arranged a time to deliver the next day, delivery was excellent, punctual & professional. The old mattress was hauled away as well, thanks for the great job.
Steve S.
23:23 03 Apr 20
I have O'Neill Transfer move us from the west side of Portland over to the east side. They were able to get everything in my 5 bedroom house packed up, moved and delivered to my new house the same day. Everything arrived as good as when it left the old house. Great work and very hard working crew.
Johnny R.
19:24 02 Apr 20
Brad is honest and hardworking. I have enjoyed working with him in the past.
Remington J.
05:46 03 Mar 20
Update, written 2 MAR 2020My items were delivered last week. I can say I have no problem with this moving company. They communicated with me promptly and my items were in the best condition I have ever had with movers. I plan on moving again, and I will think of this company first is all I have to say.Written 11 JUL 2019Where do I begin? Well this is a good moving company, most of my communication was done via email. I managed to get an estimator to come out and look at my apartment. I was glad because basing the cost of a move purely on square footage is bad. After the estimator came out I kept in contact and all my questions and concerns were addressed.The day I was going to have my items packed and stored the three gentlemen showed up on time and were very diligent. Very professional and addressed my concerned. I am experienced with other movers and somethings I knew to look out for.I will update this review when I move into a new place and have them deliver my items. As for now they left a great impression.
Patrick K.
12:52 19 Jul 19
Great service and attentive to needs. We are a very-satisfied long-time customer. Highly recommended.
Patti W.
19:18 11 Jun 19
We had outdoor furniture delivered that we ordered from Costco. We were given a two hour window. Dean and Todd arrived within a 1/2 hour into that window.They were prompt, efficient and had the best personality, considering I had to determine placement as they were unloading. They carefully unloaded and made sure all packing materials were picked up and hauled away.They both were a delight in the short time they were here. Our thanks.
Caitlin L.
21:51 19 Mar 18
We cannot say enough good things about O’Neill Transfer and Storage Co Inc. of Beaverton, Oregon – affiliated with National Van Lines. O’Neill’s President (Bradley Boland Sr.) came to our rescue after we had been bilked by an online Moving Broker (don’t ever make that mistake!). Anyway, it was the day of our scheduled move through the online broker and the price suddenly jumped $2,000. We “fired” them, but then were in a desperate spot as we (family of 3) had our plane tickets to leave the next day. We called O’Neill and spoke with Brad Boland Sr. who immediately came out, gave us the price and made arrangements for the move on the spot. O’Neill is a very professional company with great client communication. Everything was packed and moved to Buffalo NY in perfect condition and right on time. They gave a fair price and more than made up for the terrible experience we had with the online moving broker. We would recommend O’Neill 100%!-Craig Voigt and Caitlin Littlefield
Patrick S.
09:14 12 Feb 18
Organized, very dependable and local(!). Amazing packers; not a single item from a very large home broken or even scratched. Very flexible for multi-state moving.
Justin B.
19:47 14 Dec 16
Amazing communication! Used them to rent 2 Cow (Container on wheel) units and could not be more satisfied. Thank you. Only other suggestion I have is to fix the link from the cow website that gives an old number in Lake Oswego that when you call hangs up on you.
All Ready Moving & S.
22:17 29 Sep 16
Great crew great people!!!Family owned businesses are the best!
Lisa C.
15:03 02 Feb 16
I was relocated from OR to MN for work and it had to happen fast. I was not going to give up the OR apt. yet as I was not sure how it would all go. It was overwhelming trying to figure out which service to use and I was getting calls and emails with quotes from all over the country after I did an online search/inquiry. I liked the idea of using a local company and Bradley, the president, called and emailed and came over with some boxes to give me some advice on what to bring and not bring, etc. He was very hands on and trustworthy and everything went well. I would recommend his service to anyone.
